Returns Policy

RETURN POLICY
Last updated November 25th, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if your item arrives damaged you may return it to us for an exchange only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned, faulty items must be in new and unused condition, with original packaging.
RETURN PROCESS
To return an item, please email customer service at customerservice@dramatiqueboutique.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
 
Dramatique Boutique
Attn: Returns
RMA #
6 Thornes Office Park  
Mockton Road  
Wakefield, WF2 7AN  
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least thirty (30) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
 
Please Note
      
     ●     Sale items are FINAL SALE and cannot be returned.        
     ●     No returns unless damaged in transit   
     ●     All returns must have proof of purchase    
     ●     Photographic proof must be provided of damaged items
     ●     NO CANCELATIONS ACCEPTED.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: 
customerservice@dramatiqueboutique.com